Frequently Asked Questions

Welcome to our FAQ page. Here, you'll find answers to common questions about our services, file formats, project timelines, and more. If you need further assistance, please contact our customer support team. We're here to help!

Protowiz specializes in providing prototyping and product development services, including 3D printing, CNC machining, injection molding, and sheet metal fabrication.

To get a quote, you can visit the “Get a Quote” page, fill out the required details about your project, and submit the form. A representative will contact you with a quote.


Protowiz accepts various file formats, including STL, STEP, IGES, and CAD files. Ensure your files are correctly formatted and ready for manufacturing.

The project timeline depends on the complexity and size of the project. Typically, 3D printing projects can be completed in a few days, while CNC machining and injection molding projects may take longer.

Yes, Protowiz offers design consultation and assistance to help you optimize your designs for manufacturing. Our experts can guide you through the process to ensure the best results.

The process involves submitting your design files, receiving a quote, reviewing the prototype, making necessary adjustments, and finalizing the product. Our team will work closely with you throughout the process.

Yes, you can schedule an appointment to visit our facility and discuss your project in person. Contact us to arrange a suitable time for your visit.

We have strict quality checks at every step to ensure your product meets all specifications and high standards. Our team carefully inspects and tests each item to deliver top-notch results.

Yes, Protowiz offers international shipping. We can ship your prototypes and products worldwide, ensuring they reach you safely and efficiently. Shipping costs and delivery times may vary based on the destination.


We accept various payment methods, including credit/debit cards, bank transfers, and online payment platforms. Payment details will be provided once your project quote is finalized.